How To Register

Step 1 – Username & Password

You’ll need to set up a Username when registering. Your Username should be easy to remember but not something which is directly linked to you or your account.

 

Your Username should include at least 1 letter and 1 number, and should be at least 6 characters long. This should be something you remember as you will need it every time you log in.

 

You will also be required to provide a Password when registering. Your Password should be between 8 and 20 characters, and should include at least 1 letter and 1 number. This should be something you remember as you will need it every time you log in.

Step 2 - PIN

Once registered a PIN will be issued to you via a secure pin mailer sent by post, which may take up to 10 days. This should be changed to one of your own choosing as soon as possible, as you will need your PIN, along with your Username and Password to login to your Online account.

 

If you lose your PIN, please report it to us immediately and ask to be issued with a new PIN.

Step 3 - Verification

Your privacy and security is one of our most important responsibilities, and we take this seriously. So, in order to confirm that you have registered for online banking yourself we will call you to confirm some details before we activate the registration.We will try and contact you 3 times, and if we are unsuccessful we will cancel the registration and you will have to re-register. So make sure your contact number is correct, and we’ll be in touch to get you started!

 

Note: If you think you have already registered but can’t remember the details, please do not re-register. Just contact us on 1800 201 303 and we can help you out!