Corona Virus Support

** MEMBER NOTICE **

TEMPORARY CHANGE TO MONREAD AND NAAS BRANCH OPENING HOURS

Due to unforeseen circumstances, we are temporarily changing the opening hours of our Monread and Naas branches.

Our Naas branch will be closed to members for 2 weeks, and will re-open on Thursday 19th November 2020.

Opening hours for our Monread branch will be as follows for the next 2 weeks:

TUESDAY 3RD NOV                                        – 9.30 TO 2PM & 3-5PM

WEDNESDAY 4TH NOV                                – 11 TO 2PM & 3-5PM

THURSDAY 5TH NOV                                     – 9.30 TO 2PM & 3-5PM

FRIDAY 6TH NOV                                             – 9.30 TO 2PM & 3-5PM

SATURDAY 7TH NOV                                      – 9.30 TO 2PM & 3-5PM

MONDAY 9TH NOV                                         – 9.30 TO 2PM & 3-5PM

TUESDAY 10TH NOV                                      – 9.30 TO 2PM & 3-5PM

WEDNESDAY 11TH NOV                              – CLOSED

THURSDAY 12TH NOV                                   – 9.30 TO 2PM & 3-5PM

FRIDAY 13TH NOV                                            – 9.30 TO 2PM & 3-5PM

SATURDAY 14TH NOV                                    – 9.30 TO 2PM & 3-5PM

We apologise for any inconvenience caused and urge members to use our online services where possible. If you are not yet registered for Online Banking you can register easily here. Or if you call us on 045 879 622 between 9.30am and 5pm we can issue you with a PIN straight away so that you can log in and get started!

Ongoing Member Support

We hope that you are all doing well despite the uncertain times that are going on around us at the moment. The current crisis is affecting all of us, regardless of age, gender or background, and we are all facing major changes in our lives.

As your local credit union, we have made sure that we have the supports in place to help our members manage their finances through this difficult time. In line with HSE guidelines, we have introduced measures to protect our members and staff. We have limited the number of members in branches, and reduced our operating hours, but this is all in an effort to keep us all safe. We have also introduced specific supports for those who find themselves in difficulty with loan repayments due to the impact of COVID-19 on their income.

Day-to day services:

• Our branches remain open, with appropriate measures in place such as social distancing signage and hand sanitisers.

• We encourage members to use or sign up to our Online Banking and Mobile App to manage their finances from home. You can apply for a loan, mange direct debits, view balances, transfer money and make payments. To register for Online Banking please click here.

• You can contact our team on 045 879 622 if you wish to speak to a team member or carry out a transaction over the phone

Current Account services

• Our new Current Account with Mastercard Debit Card is the perfect way to manage your day-to-day finances with your trusted credit union. You can apply through Online Banking or in branch.

• Arranging an overdraft may be one way to give you flexibility in the event of any short-term changes to your income.  Our new Current Account offers our members an opportunity to apply for a personal overdraft (€200 to €5000). More information can be found at https://lifecu.ie/overdraft/

• Contactless payments help with social distancing and are free with our Current Account. The increased contactless limit of €50 is now enabled on our Current Account Debit Cards, and will be available to members as retailers roll out this functionality.

Loans and Loan Repayments

We understand that some members may be facing financial pressure due to COVID-19 and we have supports in place to help.

• If your circumstances have already changed due to COVID-19 please fill in our form for Temporary Loan Arrangement and one of the team will get back to you. It may take 2 or 3 days for the team to get back to you due to the large volume of calls, so please bear with us.
• We are still lending if members are still looking to borrow for any reason. You can apply online here